No Virgin Media wall socket in my apartment in QuickStart, set up and connections 7 hours ago;New to the UK and just moved into our first home here. 22-12-2022 19:19 - edited 22-12-2022 19:20. In some homes there is just a loose cable, looking on the outside it may be possible to see where it enters. QuickStart, set up and connectionsHello VLNeedham. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. I have signed up as a new user for Virgin Fibre. Wiring A Home Ethernet Network Practical Beginners Guide. Options. Just. This hole will typically be up to 1cm in diameter and often positioned near your front door. Each box also has separate channels and settings, so you can different shows at the same time, in different rooms. Re: No wall socket. Get more from your Virgin Media setup. The wall box may be branded with the logos of an old cable TV company (not VM). Rob. The a ppointment can be as soon as possible. 5. Further exclusions & legal stuff apply. But I have no Virgin Media Wall socket in my - 5383603. I did ask for a technician to visit on not finding the wall socket, which was also arranged promptly for 17 July. 3 weeks ago. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. D01 C9W8. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. We have a virgin media wall socket with an ethernet port in the wall but no round cable. Manage Your Account. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsRe: No virgin media wall socket. Hi. to be phone lines. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. which will give you a general idea of VM fixtures and fittings. The cable could be hidden within, or behind, furniture. pdf (virginmedia. Virgin Phone Switchover. Security matters. We're here to help. I’ve received self-installation kit today. As its likely you are in a flat, the media outlet plate is most likely what was used by the previous user (via the SAT1 socket). Hi Owenclark, thanks for posting on our help forums and for joining the VM community. I've received the self installation kit with a hub3, going through the installation process, and I'm asked to take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on the wall. Hello, I'm trying to set up my Virgin Media broadband. connector cable from the wall socket, as we’ll be re-using that later. Most QuickStart kits have just 6 cables, connectors and powerlines to. Connect the Hub’s power cable with the blue tab. ReplyGig1 upgrade self install, unsure about current questionable coax. Intelligent WiFi Pod Trial. . First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Hi @bingoman000. The wall socket has a thick plug bit. Reply. . The cable could be hidden within, or behind, furniture. Got my virgin media self install kit but I don't have a virgin socket. Browse Virgin Media Virgin Media Community. Thanks for your post on our Community Forums , and a very warm welcome to you! Sorry to hear of the lack of Virgin Media socket being available in your home. . 3 2 Attach the connector cable with the white end to the socket on the rear of your 360 Mini box by pushing it firmly into place. Live TV uses co-ax cables. . Alessandro Volta. I asked this on ordering with the salesman at my door and he was insistent that in order to avoid the fee I was to do it that way I'd have just been happy to pay. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. First picture is telephone socket which is now not used. Do please follow the helpful advice offered by , and keep us updated. Call the Pre-installation and delivery team on 0800 052 1734 for help completing the Hub installation. . Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. But I have no Virgin Media Wall socket in my house. Try the SAT1 output & if that doesn't work you would need a manned install. I need to arrange for an engineer to fit a wall socket as I have just moved into this house and received a quick start kit today, unaware I needed a wall socket. Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; Wrong cable sent in quick start pack in QuickStart, set up and connections 2 weeks ago; No Virgin Media wall. Virgin Phone Switchover. It is surface clipped usually. on 05-09-2023 20:36. But there are 2 wires leading which can be plugged in the hub. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. 2. then you will need to contact the pre-install team to install a new socket (0800 052 1734) VM BB TV Landline. We have ordered virgin media and got the option for self set up but we don’t have a virgin media wall socket! Any advice would be highly appreciated! Is there a way I can book an tech to come out and put one in?. Take the end of the isolator cable with the red band and push it firmly into your Virgin Media wall socket. Getting Connected with Virgin Media is easy when you have a wall socket. Currently on hold to virgin but don't seem to be getting much joy. When I was going to self-install it, I didn't find any wall socket. 0 Kudos. on 31-12-2021 10:47. If you in a property that's recently been added to Virgin Media's network we have another video th. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. There are multiple different branded wall boxes inside our flat but none. Please support me in this regard. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. yesterday Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Self installation but NO wall socket in. Hi we have just moved in to our new home so I got the Virgin Media hub but we have no wall socket whatsoever and only few cables running in - 5321685. Networking and WiFi. If QuickStart you shoul already have the socket or maned the technician will do. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. But, there was no wall socket, so after a week they sent an engineer. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. There is a VM phone socket but no wall socket to get my WiFi etc up and running. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. i opted for the self install, however on inspection we don’t have the wall socket to plug the broadband into. Everything you need is posted to you. The cables from the external box lead to a Bt open reach socket and a blank socket. Occasionally only a very short stub of wire is left. 4 weeks ago. Networking and WiFi. Phone. Packages. Networking and WiFi. QuickStart, set up and connections. Despite being told by Virgin I am eligible for QuickStart, after receiving the package I found there is no wall socket to plug it into. There is no other wall socket or anywhere for the round wire to go. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. SpeedIt could be that a previous owner has cut the cabling out. I have no wall socket to plug my hub 4 into which I was ensured would be in my property by the sales team. We have the quickstart pack but sadly cannot get broadband set up and working. On our system, we would have had it listed as serviceable which normally does mean QuickStart's can be done. Called VM, apparently I was eligible for quick installation, so they sent me a kit that arrived in a few days. Would you expect it to work fine for gig1? Is there anything obvious I am missin. Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up. Network Trial. Here is the cable on my wall if that helps - 5424753. What I need to do? - 5432597. on 06-03-2023 09:36. Chatter and natter. on 27-10-2022 09:24. Have I helped? Click Mark as Helpful Answer or use Kudos to say. Turn on and get connected. Virgin Media; My Virgin Media;. Stay safe online. I'm on Gig1 with coax cable and wall sockets from the ntl days and no issues here. We only have a standard ethernet cable in the wall - no sign of a socket for the round isolator cable that is mentioned in the setup guide. VM wall socket has no plug for cable to router to plug in to - there are just two (cut) cables coming from the socket, which is just covering the holes where the cables come through the wall. Call the Pre-installation and delivery team on 0800 052 1734. Sorry to hear you have been having issues with your self-installation. We would like to show you a description here but the site won’t allow us. Tudor. Security matters. The Virgin Media connection can be loose cable, perhaps from the outside you can see where it enters. Thanks mate. 194. We would like to show you a description here but the site won’t allow us. Surly there has been a connection previously otherwise we wouldn't have bee. Hi PicklesPower, Welcome to the Community and thank you for posting. Thanks mate. Browse Virgin Media Virgin Media Community. It should work ok. Forum; Apps. Hi , Thank you for your post and welcome to our community forums. Otherwise you will need a maned install and call pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator cable to. Account - Cable. If you can find the brown/grey box outside, and trace where the VM cable goes to, it would help. Virgin Phone Switchover. However, there is no Virgin Media Wall socket in my house. No virgin media wall socket in QuickStart, set up and connections yesterday; Hub3 Flashing green light in Networking and WiFi Thursday; No wall socket but wire from underneath floorboards in QuickStart, set up and connections Thursday; Wall Socket Issue in QuickStart, set up and connections Wednesday We ordered the virgin media broadband kit for self installation. However, we couldn’t locate the wall socket in our place. I tried both the wires, it didn’t set up the WiFi. Speed That is a rooftop aerial outlet for Freeview TV. I sign up for vm broadband and I was offered self instalation kit . not all installs have an internal box start outside and look for the external wall box - 6" square ish usually on wall facing road or pavement - brown or grey usually - follow any cables that come from it and go inside - if there are non look inside opposite external box as they may just have drilled through wall - as said it may just be a cable rather than an internal wall box No wall socket but wire from underneath floorboards in QuickStart, set up and connections yesterday; Broken box outside of house in Networking and WiFi Wednesday; Wall Socket Issue in QuickStart, set up and connections Wednesday; No Splitter received with self-install setup kit in QuickStart, set up and connections Tuesday New Install Assistance. Wall Socket. From there it is going into the white distribution amplifier. I can’t find a virgin wall socket I have followed the wires from omni box which leads me to a black wire. Virgin Media; My Virgin Media; Shop;. We have the quickstart pack but sadly cannot get broadband set up and working. This is usually a plastic wall box that has Virgin Media branding on it, or in some cases, you might only find a cable modem connector being fed into your house. -. Home Phone. I chose to do self installation, but on installing realised i dont have a wall socket to plug it in to. QuickStart, set up and connections. The wall box may be branded with the logos of an old cable TV company (not VM). Residential Installation Virgin Media. Manage Your Account. Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins. in Networking and WiFi Sunday; No Virgin Media Wall socket . Manage Your Account. The box does however have a hole in the bottom, through which i could see some. My Virgin Media App. Browse Virgin Media Virgin Media Community. Up to 3 WiFi Pods if needed. Re: No Virgin Media wall socket on 19-10-2022 08:24 Hey Juanr, thank you for reaching out and a warm welcome to the community I am sorry to see you haven't got a wall socket install. Tudor. 4 weeks ago. Also having this issue and trying to get through to them on the phone. D01 C9W8. The technician visited a. I don't have virgin media wall socket in QuickStart, set up and connections 6 hours ago; Migrating @ntlworld. . But I have no Virgin Media Wall socket in my room. . QuickStart, set up and connections. If an engineer is offered - accept that. Given that Virgin Media is a cable-operator, and it's the co-ax cable that carries the live TV channels, then no - you can't avoid the cable requirement. Phone. 3) other end of this cable, connect the female to. I’ve tried calling but the people I’m connected to keep hanging up. Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. QuickStart, set up and connections. on 03-08-2020 18:05. Hi, I used to have Virgin Media Broadband couple of years ago but have now rejoined and I have 1 of those self installs but struggling with the wall socket. This means you'd have to change your install to a manned one instead. Browse Virgin Media Virgin Media Community. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. 2022 Today I been to the new flat to check and make sure I have vm soket or something but I couldn't find any wall somet from Vm . Stay safe online. I am trying to set up our wifi. Plug the cables into the Hub. It seems that I need an electrian to install a wall socket. Hi, I have raised the relocation request to the new property for my VM fibre and TV VM is taking time as there is sim line work that has to be completed on the area before they install at my property as my property is getting renovated wanted to get the socket installed which supports this. . The kid arriving on Tuesday the 29. I recently moved to new house, i get my router today but there is no virgin box in home, just there is a virgin cable but wothout any socket connected to that Can i buy a wall socket? Or i should wait for technicin. . There is a handy guide here 👉 Virgin-TV-V6-QuickStart-Guide-for-New-Customers. Virgin Media; My Virgin Media; Shop;. Just had self installation delivered, have no wall socket just two cables from the wall. All the wall. . I think I need an engineer for this as so far I have had the kit for 2 weeks + but no internet. However the wall socket doesn’t have the correct connection for the cable with the hub. Now to my Issue: I opted for the self-installation ki. Security matters. 0 Kudos. 2. Previous tenants had painted over our VM wall socket, which has a wire fixed into it and is clipped along the skirting board to behind where our tv is. VM. Account - Cable. 1 Kudo. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. on 27-01-2023 17:22. on 18-05-2022 19:55. New kit has arrived, including a hub, a TV box, a. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Wall socket cable does not fit in QuickStart, set up and connections a week ago; Top. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…I've selected self installation and have realised I have no vm wall socket Can I order an engineer please - 5395133. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. Solved: Hi guys and gals. Options. Look for an omnibox on the outside of your property and try and trace the cable. Because when I talk with virgin before I buy the servic. I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. Account - Mobile. Should I cancel and request an engineer to install. When plugged into either cable the hub just - 5440321. Installation appointment text. Hi , Thank you for getting back to me via private message. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. Ju. 9% confident there is no Virgin Media socket installed. . I have had a look into your service and I can see you were able to recently. New customer, trying to self install my hub and 360 box. Hi, I ordered a broadband only package and was told my address was applicable for a self install kit. I am then unable to sign in to my account as I do not have my account information. Sometimes there is no wall box, just a trailing cable. 03. Checked every room in the new house but there were none. The wall socket I have within my home does not appear to be working. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Options. Home Phone. . Just a open reach socket. You will need to use VM supplied coax cables from the. The current range of cables supplied by VM are push-fit as opposed to screw thread but they still connect to the same wall points. Finally, they'll complete the setup to make sure it's all working. Self install on 13-06-2022 17:14. I've had a look at things from our side and can see you've been able to contact us regarding this. How to install a Virgin Media wall socket? If you need a new wall socket, the engineer will install this for you during the appointment. 2 as the wire is already in. Hi, Want to share my experience so far getting connected to VM. Account - Cable. Tried looking but can't see a way to book an engineer for this? Thanks If you don't have the cabling then call the pre-installs team on 0800 052 1734. Self installation but NO wall socket in QuickStart, set up and connections yesterday Devolo 1200 Powerline Adapter Cannot Connect to Hub 5 Since 23-May-2023 in Networking and WiFi yesterday Fibre optic cable in Networking and WiFi Thursday Hi, I ordered a broadband only package and was told my address was applicable for a self install kit. We would like to show you a description here but the site won’t allow us. Either call t he pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up. Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. There must have been a previous installation or you would not have been offered a self install. . Networking and WiFi. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. Thanks for the reply. Thanks for the reply. There is a cable coming from outside into my front room which has the same attachment as the plugs that fit into the hub but can't find an actual wall socket to. If I. QuickStart, set up and connectionsHello VLNeedham. Networking and WiFi. 0 Kudos. My Virgin Media App. If you in a property that's recently been added to Virgin Media's network we have another video th. QuickStart, set up and connections. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. You can also check for a loose cable as not all properties have a socket. This so calle. Manage Your Account. Broadband wifi self install wall socket. Some new sockets may look like. . There is no difference in wall sockets and cables, so you can freely connect any device to any socket. Stay safe online. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket, however, I do not have any of the specified wall sockets available apart from the BT socket. Pop the power cable into a nearby plug socket, and turn it on. It also protects the network from 240 volts being fed to it by faulty TVs in your home. QuickStart, set up and connections. Could an engineer be arranged to install please as my account is due to go live today. Account - Cable. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. I am then unable to sign in to my account as I do not have my account information. (I did this video to help/guide new engineer as I did not find. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. No Virgin media wall socket. Everything you need is posted to you. I was told when purchasing the broadband package that fibre was available here. a week ago. jpeg1. No Virgin Media Wall Socket on 13-04-2022 14:47. No coax wall socket, how can I connect my router? Due to covid-19 I wasnt able to view my new flat and check what wall connection it had, so I signed up with virgin however the. What I was looking for is a white faceplate, taller than it is wide,. My Virgin Media App. yesterday Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Virgin Phone Switchover. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Tudor. Virgin Media;. Solved Fibre Phone Upgrade Virgin Media Community 4863537. Got my virgin media self install kit but I don't have a virgin socket. . Browse Virgin Media Virgin Media Community. If you have been given a Quickstart pack,. Virgin Media Quickstart set up. QuickStart, set up and connections. . I have received my quick start-up kit. I don't have a virgin media wall socket and this is stressing me out. I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. The empty circular plastic cable grommet disc to the RHS of your pic looks like a probable location where the VM cable used to come through the wall. I recently applied and received the delivery for a virgin package of tv broadband. 2. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Security matters. Account - Mobile. Networking and WiFi. . QuickStart, set up and connections. It feels like I need to just obtain a connector to enable the two to fit. Take the red-banded end of the 3m isolator cable and push it firmly into the Virgin Media socket on your wall. In both cases, these connections are clearly. Hi all, when I signed up for Virgin Media, it said the service was available at my house. Plug into the Virgin Media wall socket. Step 1 to installing the wifi is to plug it into the virgin media wall socket im supposed to have but I do not have one. Sorry to see you're missing the isolator plate (big white VM socket) for your services to be installed. 1. Do I - 5019032Follow these steps to install your virgin Media Broadband, TV and Phone service. 32K. Browse Virgin Media Virgin Media Community. Been trying to call VM to book an engineer to visit and help set up cabling, etc but no one answers. The are cables with push fits types of the F-Plug supplied by Virgin Media in self install kits. - 5250024Stream from Virgin Media. Im trying to work out what connector is on the coax used to connect the hub 5 to the virgin media wall outlet. Quick tips on prepping for Virgin Media technician's visit. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. Go to solution. The cable could be hidden within, or behind, furniture. SpeedRe: I need a Virgin Media Wall Socket. Any help please? We would like to show you a description here but the site won’t allow us. Chatter and natter. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. on 15-04-2023 16:54. Account - Mobile. 3 weeks ago.